An agreement (or Therapeutic Contract) between client and therapist will need to be signed by the client at the beginning of the initial assessment, or acknowledged via email if the sessions are conducted remotely. This document includes information on the length and frequency of sessions, what constitutes acceptable contact in-between sessions, notice periods for both client and therapist and details of confidentiality and its limitations.

On this page you will find further information on our Codes of Conduct and the complaints’ procedures for each of our monitoring bodies.

British Association for Counselling and Psychotherapy

Ethical Framework  and Complaints Procedure

College of Sexual and Relationship Therapy

Code of Ethics and Practice and Conduct Procedure

UK Council for Psychotherapy

Ethical Principles and Code of Professional Conduct and Complaints and Conduct Process


Our Data Protection Policy is also available here. This will also need to be acknowledged during the first appointment.